We are committed to ensuring the optimal performance of both customized and market leading ERP, HR & payroll software solution and offer a range of vendor related technical support services, consultancy solutions and products that enable our customers to maximize the security, efficiency and consistency of Mappiah’s software within their wider systems architecture.
Systems Health Checks
Delivering both proactive and reactive systems health checks, our ERP, HR & Payroll technical support consultants help customers to ensure that systems are working with optimum efficiency as an integrated part of the technology stack, and can meet the business objectives set for the software.
Identity Management Software Procurement
Mappiah partners with the leading vendors of Identity Management (IDM) software to deliver an integrated HR/IDM solution. Backed by a support specialist in IDM consultancy, we offer independent advice to guide customers through a successful procurement whilst leveraging our payroll and HR system to eradicate security threats.
Remote Technical Support
Delivered by technology experts and designed to ensure the optimal performance, efficiency and longevity of Mappiah software for ERP, HR & payroll, Mappiah’s Remote Technical Support services are ideal for organisations with limited in-house technical skills, or those seeking the reassurance of an additional support facility.
Database Licenses
As an Independent Software Vendor (ISV) and valued partner of both Oracle and Microsoft, Mappiah offer database licenses.
Disaster Recovery Services
With a wealth of product and recovery knowledge, dedicated HR infrastructure and extensive backup bureau capabilities, Mappiah deliver immediate and effective Disaster Recovery Solutions.
Migrations
Mappiah’s Technical Support Consultants help organisations to migrate existing environments to new servers; and also migrate ERP, HR & payroll environments between Oracle and SQL Server or vice versa.
Load Testing
Prior to payroll Go Live, some organisations demand the extra reassurance that system performance will be within acceptable limits during the most process intensive times. Mappiah’s services simulate production usage and determine the ultimate limits of your system.
Hardware and Peripherals
Through our long established partnership with a number of leading technology providers and our status as a HP/Lenovo/Dell Channel Partner, Mappiah can ensure the procurement of our recommended hardware specification is hassle free by providing all peripherals, delivery and configuration services.